Performs complex investigative work involving reported or suspected violations of the Code of Federal Regulations, HUD Regulations, and the SAHA Administrative Plan. Ensures that the Housing Authority’s assisted housing programs are administered effectively and according to the highest ethical and legal standards. Reduces the monetary and media-related effect of fraudulent activity on the agency by eliminating fraud, waste and abuse.
•Reviews all fraud complaints for validity and forward them to proper authority or assign them for preliminary investigation.
•Conducts preliminary investigations on valid complaints by conducting cursory searches of records and/or requesting information from other entities
•Determines if obtained evidence is substantial enough for further investigation or if file should be documented, or if a termination warning should be issued.
•Conducts full investigations on complaints that have been substantiated by conducting further research and requesting more information from other entities.
•Tracks status of current investigations and determines subsequent actions. Responsible for acquiring business contacts and other investigative resources.
•Determines if a preponderance of evidence has been obtained that indicates program violations have occurred and determine the monetary effect they have on the program.
•Prepares written investigation reports and submit for termination of assistance. Forward selected reports to HUD OIG for further action.
•Presents investigation reports and preponderance of evidence at informal hearings. Testify to accuracy and validity of evidence.
•Tracks all incoming complaints, investigations and informal hearings results to monitor effectiveness.
•Assists other departments with complaints of possible fraudulent activity. Confers with the Director on these investigations and other departments as necessary.
•Conducts criminal history background checks on all new applicants and participants as needed and determines if program admittance is within policy guidelines.
•Working knowledge of office-reporting software to generate reports.
•Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
•Working knowledge of office reporting and communication software to include Microsoft Office.
•Ability to formulate reports using Excel spreadsheets and Word documents.
•Ability to communicate effectively, both verbally and in writing.
•Ability to multitask and perform duties in a timely manner.
•Ability to work in a fast paced environment.
•Knowledge of basic mathematics.
•Ability to work under minimum supervision.
•Ability to maintain effective working relationships with co- workers, supervisors, and the general public.
•Knowledge of customer service principles and practices and ability to apply.
•Leadership, problem solving, decision-making, conflict management, and interpersonal skills.
•Ability to understand and follow verbal and written instructions.
•Ability to analyze problems and determine appropriate course of action.
•Ability to work with a diverse population.
•Bilingual speaker and writer preferred.
The following personal attributes are considered essential requisites for effective performance of the holder of this position:
•Positive Thinking & Attitude: Maintains a positive work environment by creating job motivation, remaining enthusiastic about taking on challenges, demonstrating an “I care” attitude, approaching others in a pleasant, happy, and upbeat manner, and always finding the positive aspect of a negative situation; ability to resolve conflict in positive ways.
•Communicates Effectively: Presents ideas clearly and influentially through various means; identifies/shares important information in a timely manner; appears knowledgeable and confident in communicating information.
•Work Ethic: Dependable and meets commitments by exhibiting willingness to put in extra hours or “do whatever it takes” to get the job done. Available and presentable for work on a consistent and timely basis.
•Organization: Develops plans to achieve objectives by identifying resources needed, time allocations, and anticipated obstacles. Utilizes planning tools and methods for prioritizing, organization and following through.
The following personal attributes are considered essential requisites for effective performance of the holder of this position.
•Problem-Solving Expertise: Identifying and defining problems/goals including scope and sequence or priorities for attainment; selecting and implementing alternative solution strategies; and supervising resources, constraints, and contingencies.
•Influencing Capabilities: Actions designed to assure the achievement of identified objectives in this area of functional responsibilities; accurate analysis of situations with appropriate related follow-up and supervisory approach responses; effective management of interpersonal behavior and/or conflict; demonstrated high level of adaptability required to effectively manage diverse, changing, and even competing task expectations.
•Supervisory/Administrative Skills: Basic set of supervisory skills involved in the efficient administration of this function including directing, implementing, motivating/communicating, and evaluation the services it provides for the organization.
•Planning Orientation: Demonstrated competency in operational planning processes; ability to understand, and commitment to integrate the contributions to be made through this function; assessing, allocating and supervising the use of resources (material, staff, capital) in a prudent and orderly manner; monitoring, measuring and taking corrective actions required to achieve targeted results.
Required: Bachelor's Degree (B.A. or B.S.) in criminal justice, public policy, social work, or a related field, from a four-year college or university.
Preferred: Master’s Degree (M.A. or M.S.) in criminal justice, public policy, social work, or a related field, from a four-year college or university.
Required: At least three years of experience conducting fraud investigations, background checks, asset searches, public record searches, and interviews.
Preferred: At least five years of experience as a fraud investigator for a federally assisted housing program or similar public assistance program, or as a police investigator.
Housing Choice Voucher Specialist Certification required within one year of employment. Texas Class “C” driver’s license and be insurable by the Housing Authority’s liability and fleet insurance carrier.
PHYISCAL DEMANDS AND WORKING CONDITIONS
•Evening and Weekend work maybe required.
•Physical requirements include occasional lifting/carrying of 5-10 pounds.
•Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment.
•Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are inside and outside an office environment.
As a public agency, SAHA is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
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